PYXERO Privacy Policy

The information we collect

When You visit the Site, we automatically collect certain information about Your device, including information about Your web browser, IP address, time zone, and some of the cookies that are installed on Your device. Additionally, as You browse the Website, we collect information about the individual web pages that You view, what websites or search terms referred you to the Website, and information about how You interact with the Site (altogether Device Information).

Additionally, when You contact us through the Website or by other means, we collect certain information about You (mostly Your name and e-mail address, but also any other information that You may provide us with) (altogether Specific Information).

The Device Information and Specific Information make up the Personal Information that we collect about You.

Cookies

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies? As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

Manage cookie preferences Cookie Settings You can change your cookie preferences at any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.

Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US
Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

If you are using any other web browser, please visit your browser's official support documents.

How do we use Your Personal Information

We use the Device Information to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns).

We use the Specific Information to communicate with You in order to be able to work out the best AI solution for Your company. In the event that You provide us with any Personal Information for entering into a contract, such information will only be used with the purpose of performing on the said contract.

We value the privacy and security of Your Personal Information. We will follow all the principles relating to the processing Your Personal Information, that the General Data Protection Regulation (the GDPR) sets out.

We use Hotjar to collect information about your sessions using heatmaps and record your sessions for further improvement of the customer experience. For further information please check Hotjar's Privacy Policy

You may opt-out from having Hotjar collect your information when visiting a Hotjar Enabled Site at any time by visiting the Opt-out page and clicking 'Disable Hotjar' or enabling Do Not Track (DNT) in your browser.

Sharing Your Personal Information

We keep the Specific Information about You either in our own servers or in HubSpot. If necessary, we will also share Your Personal Information with third parties in order to comply with legal obligations that might fall upon us.

Your rights

You have the right to access personal information we hold about You and to ask that Your personal information be updated or deleted. If You would like to exercise this right, please contact us through the contact information.

If You believe that any information we are holding on You is incorrect or incomplete, please let us know as soon as possible (see contact details). We will promptly correct any information found to be incorrect.

Additionally, please note that we will process Your information in order to fulfill contracts that You (or Your company) might enter into with us.

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We may update this Privacy Policy every once in a while in order to ensure our full compliance with the laws and regulations applicable in the European Union (including the GDPR and AI Act).

For more information about our privacy practices, if You have any questions, or if You would like to make a complaint, please contact us.